In our industry, it is normal for people to feel skeptical. After all, how often does "free" actually mean free? This is a common question asked by our clients, along with many others. We have compiled a short list below to help you feel more comfortable with our services. If this doesn't do the trick, please feel free to reach out to our amazing casino team via phone or through the Contact Us link above. We will be sure to get back to you as soon as possible!
"How did you get my information?"
Many of our clients are acquired through recommendations; a testament to our outstanding services. If this is not the case, Ken's 38 years of casino networking has resulted in our connection.
"What's the catch?"
Based on your verified level of casino play, we are able to provide up-front complimentary offers on select cruise lines and casinos. You will be responsible for port fees & taxes, but the cruise fare will be partially or fully covered. So what's the catch, you ask? Simply that you go on the trip, play in the casino as you normally would, and have a good time!
"How much do I need to play?"
In order to provide a fully complimentary balcony stateroom, we typically look for around $150 average table bet or $5 average slot pull and 4 hours per day in the casino. This is by no means a strict policy, and if a player does not qualify for this, we are able to provide a partial comp or at the very least a discounted casino rate based on play.
"What if I'm not sure how much I'll play?"
If you are concerned that you will not play up to the expected amount, we can book you at a special discounted casino rate, usually 20% off. You won't have to worry about the pressure of required play, and if you do end up playing more, the ship's casino will often pick up a portion of your final bill based on your level of play.
"Why should I use you when I can book on my own?"
We do not have any surcharges, admin fees, or anything of the sort. Over 38 years of reputable service has created countless outstanding connections within the industry. We match and beat comps at all of our represented casinos and cruise lines. The real question is, why should you book on your own when you can use us?