How It Works
You make one call.
We make a hundred.
There is no cart, no checkout, and no automated anything. Here is what actually happens when you reach out.
Comps Explained
How Comps Work — in Two Minutes
New to casino comps? Watch Ken's team explain how play turns into rooms, dining, free play, and travel.
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You call, or you write
Call (800) 869-9868 or (561) 744-1990, or email ken@kenfroomtours.com. Tell us as much or as little as you like — a casino, a cruise, a date, or simply "somewhere warm where they know my name."
A live agent answers. That part never changes.
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We verify your casino history
Our casino specialists review your play — where you've played, your rating, your loyalty tiers, milestones and celebrations. This is the homework that turns a fair offer into a remarkable one.
Returning clients skip straight ahead — we already know.
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We negotiate your comps
Armed with your history and forty-four years of host relationships, we go to the casinos and cruise lines directly — pursuing complimentary rooms, food and beverage, free play, upgrades, and courtesies that never appear on a public rate. Then we present you a complete proposal: trip, comps, and price.
You approve it, refine it, or send us back to sharpen our pencils.
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Everything is arranged — and stays arranged
Once you say the word, we book the rooms and cabins, arrange transfers, place your reservations, and hand you one elegant itinerary. While you travel, we remain a phone call away — and if anything shifts mid-trip, we're the ones who deal with it.
Your only job: show up and play.
Please note: It is further understood and agreed to by Client, that final confirmations of all room categories, including suites, as well as any subsequent decisions based on the Client meeting or not meeting the standards set by the Casino and agreed to by Client for qualifications of the complimentary trip, including the reversal and subsequent charges to Client for the trip are subject to change and at the sole discretion of the casino at any time. Therefore, it is fully understood that Kenneth Froom Tours Inc. is not a party to such decisions and therefore will not be held responsible for any such changes.
Why We Work This Way
Because the best comps never meet a booking engine
Casinos and cruise lines reserve their finest courtesies for junket operators who bring them loyal, well-rated players — and for people they know by name. That's a currency no website can spend. When we pick up the phone for you, four decades of those relationships go with us.